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Needle cartridge comes off or loosens during needling
Derminator magnet missing
Needling depth too shallow
Mail transit times
Origin Post Is Preparing Shipment (USPS)
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Tracking number
All orders above USD 100 are sent tracked. In such cases, please do not ask us for a tracking number - it will be emailed to you as soon as we have it. Orders under USD 100 are only sent tracked to selected destinations. Whether or not such an order ha...
When our emails do not arrive
It happens from time to time that Hotmail, Gmail, AOL, Yahoo and Comcast refuse to relay our payment and shipping confirmation emails to our customers. This is due to overly agressive junk mail filtering on the part of these providers which sometimes can ...
Expiry date of C60, Lufenuron, Copper peptides, Infadolan etc.
It is a well-known fact in Chemistry that chemicals are exponentially more stable, the colder they are. This implies that when you store our products in the fridge, they will last at least a year longer than the expiry date, when unopened. Products withou...